Questions

FAQ

The essentials on how a session works and how to pay for it.

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Process & Payments

Frequently Asked Questions

What's the process?

Submit a request for service through our website, and we'll send back a proposal. Once you accept, a non-refundable retainer holds your date. The remaining balance is due the day of your shoot, before the session starts. After we process your images, they land in an online gallery for art selection and download.

How do I pay?

Credit card payments are processed securely through our booking software via Citibank. Clients with an established contract can also be invoiced. Venmo, Zelle, and Cash App work too, if that's easier.

What do I get in my gallery?

Every gallery is hand edited and includes a print release, so you're free to print your images anywhere you like.

How long does delivery take?

Most sessions are delivered within about two weeks. Weddings take a bit longer given the volume of images.

Do I have to buy prints or an album?

No. There's no purchase requirement on top of your session fee — albums, wall art, and extra prints are always optional add-ons.